1. Eligibility:
Items must be unused, unwashed, and tagged within 7 days of delivery.
Damaged/defective products qualify for free replacement.
2. Process:
Email us at jazakfashion1979@gmail.com with your order number and issue.
Return the product to our address (shipping cost borne by customer).
Refunds processed within 5-7 business days (original payment method).
3. Non-Refundable:
Customized/personalized items.
Sale/discounted items (unless defective).